Privacy Policy

Last updated: June 8, 2026

1. Overview

Top Grade Tire (“we,” “our,” or “us”) operates the Top Grade Tire website, customer account area, and mobile application (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using the Services, you agree to the practices described in this policy. See also our Terms of Use.

2. Information We Collect

Account Information

Customers and authorized staff may create accounts with an email address and password. We store this information to authenticate users and manage access.

Contact & Inquiry Information

When you submit a quote request or contact form on our website, we collect the name, email, phone number, and message you provide so we can respond to your inquiry.

Inventory Data

Staff enter product information (tire and wheel details, descriptions, pricing, and condition notes) as part of normal business operations. Product listings may be displayed on our public website.

Photos

Our mobile app may request access to your device's camera and photo library so staff can photograph inventory items. Photos are uploaded to secure cloud storage and may appear on public product listings.

Orders & Pickup

When you place a pickup order online, we collect your name, email, phone number (optional), requested pickup date and time, cart contents, and any notes you provide. Payment is collected in store at pickup — we do not collect payment card information through the website.

Shop by Vehicle

When you use our vehicle fitment lookup (year, make, model, trim), we process those selections to suggest compatible tire sizes. We may log request metadata (such as IP address and timestamp) to protect against abuse and automated scraping.

Cart & Browser Storage

Your shopping cart is stored locally in your browser (localStorage) until you check out or clear it. We do not use third-party advertising cookies on the storefront.

Usage Data

We may collect basic technical information such as device type, browser, and session activity logs to diagnose errors and improve stability.

3. How We Use Your Information

  • Process online pickup orders and schedule in-store collection
  • Respond to quote requests and customer inquiries
  • Authenticate and authorize access to accounts
  • Display product listings on our website
  • Diagnose technical issues and maintain performance

We do not sell, rent, or trade your personal information to third parties. We do not use your data for third-party advertising.

4. Data Storage and Security

Data is stored using Supabase and Vercel with industry-standard encryption in transit (TLS/SSL). Access to staff tools is restricted to authenticated users with valid credentials.

5. Data Sharing

We share information only with infrastructure providers required to operate the Services (e.g., Supabase, Vercel, Resend for email delivery). These providers are contractually obligated to protect your data.

6. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data

7. Contact Us

If you have questions about this Privacy Policy, contact:

Top Grade Tire

Email: info@topgradetire.com

965 McCurdy Rd, Kelowna, BC

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